Aqua-Chem positions itself as a comprehensive, cost-efficient partner in water system management, delivering long-term value through integrated services, ongoing support, and bundled solutions.
The Aqua-Chem Advantage
As a supplement to our best-in-class warranty program, our service plans ensure a complete solution that helps reduce your total cost of operation.
With over 95 years of experience, our team of factory trained and certified service technicians can assist with any installation, regardless of the industry or provider.
Whether in Southeast Asia, Northern Europe, the Americas, or the Middle East, you’ll have technical advisors within reach, 24/7, to ensure optimal water system performance. For added peace of mind, our network of distributors can dispatch service representatives to any location around the world.
Aqua-Chem service technicians have extensive experience with on-site activities, including training, commissioning of equipment, equipment startup, process startup assistance with customer personnel, troubleshooting and process analysis.
When operating under a scheduled service program with Aqua-Chem, the transfer of knowledge to our customer staff continues over the course of the agreement. The movement from a reactive to proactive service scheme improves the overall operational economics of a given system. Reduction in the total cost of operation is the goal of our service program and is achieved through the measurement of uptime, system efficiency, and managed water and energy sustainability.
Aqua-Chem is committed to partnering with our customers to understand their goals and support their success. Through consistently delivering high-purity water services, we aim to become an extension of our customers’ teams—ensuring reliable, specification-grade water in a cost-effective way.
Maintenance Programs for Customer Specific Requirements
- Evaluate operating data and system performance Consult on process operations
- Assist with planning and provide supervision for periodic preventative maintenance during shutdowns
- Scheduled interval performance review
Equipment: Design Features
- Process flows and operating characteristics
- Process control and PLC operation and monitoring
- Proactive maintenance of ingredient water systems
- Develop system enhancements and upgrades to assist with lifecycle management, asset value, and continuous improvement initiatives
Training: System & Equipment
- On-site with your equipment—customized to the specific system at our customer facility
- At the factory with our staff—broad based training includes an in-depth practical portion with our technical experts
- Certification of training to staff upon completion
Learn more about our Replacement Parts:
In-Stock Reverse Osmosis Membranes
